Quality System

Phoenix Global’s survival and growth within the industry is as a result of its high standards of Quality.  Our Quality system is formulated around ISO Quality Management.  Each step of our process is segregated and supervised to ensure our service is first class.

 

Our procedures are well documented in Quality, Administration and Operational Manuals, and personal are trained in accordance with these procedures and are subject to a Code of Practice.

 

Some of the features of our Quality system include;

 

  • Transparent disclosure of fees, and proposed Methodology;
  • Experienced Methodology;
  • Accurate recording of time worked and costs;
  • Product Quality control through supervision;
  • Regular client updates.
  • Top quality reporting.
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